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EXCEL can professionally manage your claim, keeping you informed throughout the process, and complete the restoration work of your home or business. We are licensed contractors & insurance adjusters. With an insurance claim, a homeowner’s only out-of-pocket expense is their deductible.
We can manage your claim so you don’t have to.
INSURANCE CLAIMS PROCESS
FREE ROOF INSPECTION
An Excel Roofing Inspector will inspect and share damage photos of your roof so you can see firsthand any issue(s), followed by recommendations on filing or not filing an insurance claim, and repairs or replacement is discussed.
WE WORK WITH ALL INSURANCE CARRIERS
INSURANCE ADJUSTER JOINT INSPECTION
If a claim is filed it is recommended that an Excel Roofing Inspector represents you during the inspection process. This can greatly facilitate claim approval and the inclusion of significant details,
simplifying the claims process and providing for an accurate assessment of damages.
CLAIMS COVERAGE PAPERWORK REVIEW
With claim approval, your insurance carrier will provide a detailed claim report referred to as the ‘Scope of Work.’ Excel will review this report and the detailed breakdown for proper inclusion of all materials and labor necessary to restore your roof and property. The claim details can then be discussed. You will also be issued your first check (Actual Cash Value) from the insurance company, with depreciation payments held (on RCV Policies) until all work is complete.
*Individual estimates are not provided for insurance claims, with carriers establishing a baseline for cost coverage.
DISCUSS ROOFING MATERIALS & PROVIDE OPTIONS
We work with all major materials manufacturers to provide good, better and best options.
Product samples are available upon request.
WE ARE A PREFERRED CONTRACTOR
We are an Owens Corning Preferred Contractor. Owens Corning stands behind our labor warranty.
Shingles come with a Limited Lifetime Warranty, 130 miles/hr. wind warranty and several color options.
Proper installation is of utmost importance. We utilize the same crews with every installation.
CONTRACT REVIEW & SIGNING
Our contract is provided for review, outlining the details for the work to be completed and reflective of claims coverage. A contract is signed when the owner would like to proceed.
INSURANCE SUPPLEMENTS ARE SUBMITTED
& THE CITY/COUNTY PERMIT IS PROCESSED
Supplements for the permit, code required upgrades and omitted restoration details are submitted, as standard practice, for insurance claim coverage.
We will negotiate and resolve any details or discrepancies on your behalf with the carrier.
PLANNING | MATERIALS ORDERING | SCHEDULING
Warranty paperwork is now filed with the manufacturer and carrier paperwork is completed for insurance premium savings.
THE CLAIM IS CLOSED
With all work complete the proper documentation is provided to the insurance carrier and all remaining payments are released, including depreciation and claim supplements.
FINAL ROOF INSPECTION IS SCHEDULED & COMPLETED
Pending city/county availability after a storm the inspection may be completed after payment has been collected.
PAYMENT IS COLLECTED
We do not get paid until you get paid. We never collect payment until work is complete and you have received payment from your insurance carrier.
Give us a call at Excel Roofing & Contracting for more information or to schedule a free inspection.
San Antonio • Austin • Boerne • Helotes • Fair Oaks Ranch • New Braunfels • Castle Hills • Alamo Heights • Leon Valley • Kerrville • San Marcos • Stone Oak • Hondo • Round Rock
Industry leading Limited Lifetime Warranty included on most materials & labor
No advance payments
or deposits required with
most roof replacements
We install complete roof systems, including Asphalt Shingles, Tile, Composite, Metal & Low Slope